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We take all measures to protect your privacy as well as possible.
We take all measures to protect your privacy as well as possible and to meet the standards as specified in the new European GDPR legislation on the processing and protection of personal data. For example, security measures have been introduced to prevent the loss, the unlawful use or the alteration of information we received on our website.
Processing of personal data
We are able to process personal data about you, because you use our services and/or because you provided them to us yourself when entering a contact form on the website.
Your personal data are processed and used:
for the sale and/or promotion of our services;
for the management of your subscription(s);
to improve the content of our products and our website;
to contact you for marketing purposes;
to carry out market research;
to notify you about possible orders;
to be able to provide an optimal service.
The collected information is not publicly accessible. Consultation is only possible by authorised people as a function of their job. These data are only processed for internal purposes.
Purposes of the processing
Delivering the publications to the customer to which the subscription refers.
Delivering other information for the benefit of the subscribers.
Calculating, determining and collecting subscription fees, including the transfer of claims for collection to third parties.
Other activities of internal management.
Conducting accountant's audits.
Personal data that are processed
Our company is able to process the following personal data:
Name, first names, title, sex, date of birth, email address, street name, street number, postal code, town/city, phone number and bank account number of the subscriber.
Data relating to education, position or occupation if they are of interest in view of the nature of the publication.
Riziv-number (National Institute of Health and Disability Insurance).
Data relating to the subscription.
Data for calculating, determining and collecting the subscription fees.
An indication of the reason for termination of the subscription.
You guarantee that the data you provide are correct and complete. The provision of incorrect data or data belonging to third parties may result in the user being temporarily or permanently denied access (partly or wholly) to products and services of our company.
Sharing with others
The user's surname, name and postal address can be notified to the controllers and their clients, as well as to third parties. This is permitted for spreading useful information; as well as for commercial purposes, unless you do not agree with this. Complaints can always be lodged on termination of the registration procedure. Your name will be put on the Robinson list. This is a list of names and addresses of people who no longer wish to receive addressed advertising material they did not request.
Email addresses, date of birth, mobile or phone numbers are not transferred, rented or sold to third parties, not in whole nor in part, nor used for commercial purposes.
At the request of judicial authorities or police services, personal data may be transferred without the holder's prior consent.
Personal data are not kept any longer than strictly necessary to achieve the purposes. Keeping the data longer is only permitted when necessary to comply with a legal retention duty.
We also collect non-personal data by automated means, such as cookies. The information we collect in this way comprises the IP address, type of device, type of browser, the operating system, the language preferences, referring URLs, information about performed actions. This information is used for the analysis of non-personal marketing information, such as research into the most commonly used browser, to thus improve our offers.
Finally, information is collected in log files. This information is only used in globalised form; there is no identification of an individual user. Our company may use this information for internal purposes such as a traffic and profile analysis and in this way bring the service offer more in line with the needs of users.
Right of access and rectification
On proof of identity, every user has the right to access the collected data, following a written request, at any time. Subsequently, any incorrect or incomplete data can be rectified or removed.
We reserve the right to amend the privacy statement at all times, but undertake to inform our users of this via the website or email.